Lilian

What is your role and what gives you energy in your work?

accounts receivable understanding and empathy towards the patient whilst still ensuring the organisation receives what it is entitled to

What is your favourite quote, motto or tip to help people get through life more easily?

things are as they are

How can you tell from your work that it really suits you?

the fact that I derive pleasure and satisfaction from this

What do you do outside work that people might not expect of you?

long-distance walking, preferably in the countryside or the dunes