Instructions for use: podiatric insoles

Depending on your condition, podiatric insoles can provide: Correction of the alignment of your feet and, consequently, the rest of the body; Better pressure distribution under the foot; Pain relief; Prevention of foot problems.

It is recommended that you wear the podiatric insoles:

• Shoes with a flat insole;
• Shoes with a removable insole. This ensures there is sufficient space for your feet inside the shoes whilst wearing the insoles;
• Shoes with a heel no higher than 2 centimetres.

Important information regarding the use of your insoles:

• Make sure you are wearing the right insole in the right shoe. The same applies to the left insole;
• The insoles are made to measure for you. They cannot therefore be used by anyone else;
• Do you wear safety footwear? If so, please ensure you order CE-certified soles from us. This will ensure that your safety footwear retains its CE certification.

You should gradually get used to wearing the insoles. Ultimately, the aim is for you to be able to wear them for 6 to 8 hours a day and to have them in your shoes 5 to 7 days a week.

How you break in the insoles varies from person to person. Below you will find breaking-in schedules. These are guidelines; you may deviate from them in consultation with your podiatrist. You may exercise whilst wearing podiatric insoles if your podiatrist has indicated that you can use them for this purpose. Always break in the insoles first according to your break-in schedule. You may then use the insoles whilst exercising, if appropriate.

Walk-in schedule for children and adults:

On a regular basis

• Muscle pain in the feet, legs and back whilst breaking in the shoes. These symptoms should subside within two weeks. If this is not the case, please contact us;
• The sensation of stepping on strange bumps. These symptoms should subside within two weeks. If this is not the case, please contact us o

Rarely

• Blisters or pressure sores. These may occur with intensive use of the podiatric insoles, for example whilst exercising;
• Sweaty feet.

Very rarely

• Headache;
• Dizziness;
• The development of wounds;
• Allergic skin reactions.

Do you have any symptoms that occur rarely or very rarely? If so, please contact us directly via 088-1180500 or via service@rondompodotherapeuten.nl.

No adverse effects have been reported from wearing podiatric insoles during pregnancy

Depending on how often you wear them, orthotic insoles last on average between 1 and 3 years.

Please note the following:

• Are you wearing podiatric insoles for the first time? If so, we advise you to book a follow-up appointment with your podiatrist in six weeks’ time;
• Were any adjustments made to your insoles during your follow-up appointment? If so, you should first wear your insoles for a further 6 weeks. You will then have another follow-up appointment with the podiatrist, unless the podiatrist has agreed otherwise with you.

• You cannot wash the soles;
• Take your orthotic insoles out of your shoes every evening. This allows the insoles to air out;
• If your insoles have got wet, remove them from your shoes and leave them to dry at room temperature. Do not dry your insoles on the radiator;
• You can use a foot sock to prevent your soles from getting dirty. Pull the foot sock over the soles and remove it when it has become dirty;
• In some shoes, wearing orthotic insoles can cause a noise. To prevent this, you can sprinkle a little talcum powder on the underside of the insoles.

• If the soles are damaged or worn, you should have them checked or repaired in good time. This will help prevent the recurrence of symptoms;
• We recommend having your insoles checked every year or at most every two years to ensure they still fit you properly;
• For growing children, we recommend a check-up of the soles every six months. As soon as the child moves up a shoe size, we recommend scheduling an earlier check-up with the podiatrist.

At Rondom, we have great faith in the knowledge and expertise of our practitioners. We are therefore confident enough to promise that you will be refunded the cost of the insoles if they do not deliver the results discussed with you and to your satisfaction. This is subject to a prior podiatric assessment, including treatment of your symptoms using podiatric insoles.

RondOm sets itself apart from other podiatry practices with this ‘no cure, no pay’ scheme for podiatric insoles, which is unique in the healthcare sector. The ‘no cure, no pay’ scheme applies from the first follow-up appointment until a maximum of six months after the date of delivery of your orthotic insoles. If the ‘no cure, no pay’ scheme is used, the costs of the examination and treatment must still be paid.

On your invoice, which you will receive via Infomedics, you will find a brief description of what is included in the treatment programme and what has been agreed with you. They will claim the cost of your treatment directly from your health insurance provider. This means that you will only receive an invoice via Infomedics for the part of the bill that is no longer covered by your supplementary health insurance package. If you do not have a supplementary cover, you will receive an invoice from Infomedics for the full cost of your treatment.

This new method of processing invoices applies to most health insurers; unfortunately, a few health insurers are still an exception to this. If you are insured with one of these health insurers, you will receive an invoice at home for the total cost of your treatment. You can then submit this invoice yourself to the relevant health insurer.